5 Tips for choosing the perfect artificial grass for your customer’s garden

In recent years, artificial grass has become a popular choice for homeowners when landscaping their gardens. This rise in popularity comes down to a few key reasons, firstly they want a lawn that looks fantastic all year round and they want a garden that is low maintenance.

With an artificial lawn, there is no need to mow the grass and it does not require feeding, although it does require some general maintenance such as cleaning and removing debris this is typically quicker than maintaining a traditional lawn.

Secondly, artificial grasses have come along way and many look so natural now that it is hard to tell the difference between an artificial lawn and a fresh grass lawn. But with so many manufacturers and designs to choose from it can be hard for customers to know which one is best suited to their garden and as the contractor or fitter, they will look to you for guidance and advice.

Let’s take a look at some of the things you should look for when searching for the perfect artificial grass for your customer’s garden or outside area.

1. What will the lawn be used for?

To help you advise which artificial grass is best suited to your customer’s garden it is important to first understand what they will use it for. There are many different types of artificial grass and they all have different strengths and weaknesses, so knowing what your customer needs it to do from the beginning will help you guide them on the best type.

Typically, artificial grass usage can be broken down into five main types:

  • Ornamental / show lawn – a lawn that improves the look of the garden and reduces maintenance. This type of lawn is intended to be looked at rather than used, so is usually a low traffic lawn.
  • Family lawn/play area – a lawn that is intended to be used by all the family, including children. This type of lawn will receive high traffic and needs to be strong. It may have garden furniture or play equipment on it all year round.
  • Pet-friendly lawn – a heavy traffic lawn that needs to be pet-friendly and also handle pet urine and excrement.
  • Entertaining lawn – a lawn that at times experiences heavy traffic from garden parties and needs to be able to cope with spillages and stains.
  • All-rounder – a mix of all of the above.

2. Pile height

Choosing a pile height is often a matter of taste and personal preference but there are a few things to consider when advising your customers. If they want the look of fresh-cut grass, then a pile height between 25-30mm is a good choice. For a more natural-looking grass, they should choose a pile height between 30-38mm.

You can get artificial grasses with pile heights that exceed 38mm but as you will know longer fibres tend to lie flat under their own weight rather than standing upright, which may not be the look your customer wants.

Shorter piles can be more hard-wearing in the long term and can be a better choice if you need to consider pets, as they are easier to clean and maintain. Also in high traffic lawns, shorter piles are less affected by flattening from people walking on them or children playing on them.

3. Pile density

Pile density and the weight per m2 are just as important as pile height. Artificial grass with a higher pile density will look fuller and more natural, whereas a low-density lawn may look a bit sparse and thin.

A higher pile weight is usually associated with a higher pile density, help your customers understand the importance of pile density so they can choose an artificial grass that is best suited for their use. Getting samples of artificial grasses with a different pile density can be a good way to show how they vary.

Also, consider which angles the lawn will be viewed from. For example, a lawn will be seen from the house, patio and also from above. For this type of installation the pile density and weight will mainly come down to preference, but if you are installing on a balcony then the grass will mainly be viewed from above so a higher density grass would be better suited as they look fuller from this angle, but ensure that the structure can take the weight of the lawn before installing.

4. Colour shades

There is no right or wrong when it comes to choosing the colour, and ultimately it will come down to the preference of your customer. But there are a couple of points to consider:

  • Provide your customers with samples of lawns so they can test them next to their natural lawn and in the environment they will be in. Samples always look darker indoors so place them outside in the natural light to help them decide.
  • If your customer’s garden or outside space receives little sunlight, they may want to focus their search on lighter shades as this will help to brighten the garden. Also, more natural looking artificial grasses contain multiple shades from light brown to dark green so consider this detail when advising on artificial lawns.

5. How is it backed?

Artificial grasses contain two backings, a primary backing that the fibres are stitched or tufted onto to and then a secondary backing, which is usually made from latex, that helps secure them in place and adds stability and ensures your customer’s lawn stays looking great.

Find out more about our artificial grass collections and request free samples at carpetandflooring.co.uk/products/artificial-grass-carpet

Contact your nearest Carpet & Flooring branch for a free, no obligation quote or complete our form to request a free sample.

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